Introduction

How to use this guide

This user’s guide will guide user through all the processes step-by-step from installation, using the program, generating reports, and routine maintenance.

QIT Corrective Action Management System

·          This application provides features to help user analyze root cause, issue Corrective Action Request, tracking corrective action progress, and manage Corrective Action Request status.

·          Special Features:

ü        Easy Start – access all functions directly from a built-in Corrective Action Request management system flow chart. Major functions include:

§         Corrective Action Request (CAR) distribution list management

§         Preliminary root cause analysis

§         Distribute CARs via email or fax

§         Corrective action tracking and effectiveness verification

§         CAR status management

§         System failure mode and corrective action review

ü        Quick CAR Status Overview – visualized executive summary

ü        Built-in ISO9000 CAR form

ü        CAR distribution management

ü        Comprehensive CAR status reports (Pending, Closed, or Overdue etc.)

ü        Integrate with QIT’s Production Quality Management System and Supplier Quality Management System.

ü        Process Knowledge

§         History of typical system failure modes, root causes, action taken and verifications.

§         Discover hidden system problems

§         Provide and support system reviews (FMEA reviews or operational reviews etc.)

·          What’s new in version 3.0

ü        Employ Cost of Quality (COQ/COPQ) and System Risk and Priority Number (RPN) to direct improvement activities

            §         Integrate Cost of Quality and Risk and Priority Number in CAR form

§         Report and monitor Total Cost of Quality and Maximum Risk and Priority Number

ü        Enhanced QITLink

§        Sync CARs among different users (e.g. customers or suppliers)

ü    Action effectiveness verification

ü        CAR System performance review

ü        Improved Knowledge base to sum up the lessons-learned and the best practices to prevent problems and carry over the best practices to new product lines.

ü        CAR System Dashboard to review current CAR system status and coming due items.

ü        Improved user interfaces and built-in report templates.