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  Corrective Action Software Quality Management

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  Corrective Action, Quality Assurance, Complaints Management and Supply Chain Management Software Selection Guideline

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Featured Clients
Corrective Action, Complaints Management and Supply Chain Software

Click for the BBB Business Review of this Computers - Sys Designers & Consult in Milford CT

Complaints Management | Issues Management | Web-based Key Benefits:

 

A Complaints Management Software that Transforms Complaints to Improvement Initiatives

  • Web-based Customer Complaints and Nonconforming Tracking

  • Capturing customer complaints, nonconformance and internal concerns from around the world

  • An ideal solution for Manufacturing, Automotive, OEM/ODM, Food and Drug, and Service industries

  • Collaborating customers, suppliers, departments, and divisions

  • Easy to implement and use. Register below to try online demo and get free samples and templates

Improve Productivity and Reduce Cost

  • Improving productivity by 80%, and reducing operating cost by 24% in the first year and 72% thereafter (comparing to a manual system. Details please refer to ROI Analysis)

  • Highly configurable and can be customized to meet the needs of any organization in any industry

  • A workflow driven product to help you streamline your business processes

Increase Customer Satisfaction

  • Reducing response time - submitting data and communicating online

  • Helping managers quickly identify key issues and resolve problem at the root

  • A true closed-loop system that equips with built-in problem solving tools, corrective action management tools, root cause analysis tools and action effectiveness review features

Customizable and Easy to Implement

  • Flexible and customizable 

  • Workflow driven solution

  • Hosting on your own server or on QIT's secured server (SaaS)

  • We will work with each new client to customize forms and reports

 

Complaints Management | Issues Management | Web-based Features at a Glance:

  • Flexible and scalable

  • Business process driven, intuitive and easy to learn

  • Can be easily tailored to fit customer's particular needs

  • Capable of handling 1 to 1000+ users from around the world

  • No additional software purchase and installation is required

  • Flexible Licensing package available

  • Applicable Industries:

       - Manufacturing

       - Automotive

       - OEM Supplier

       - Auto Dealership

       - Cosmetic Products

       - Direct Marketing

       - Pharmaceuticals

       - Consumer Products

       - Hospitals,

       - Services

  • Tracking external customer service issues, defects, nonconformance and/or incidents

  • Managing internal concerns and issues/incidents

  • Defects/cases review and investigation

  • In-depth reports and charts to help management quickly locate the key issues and initiate CAR to resolve them

  • Exporting reports to Excel

  • Fully intergraded with QIT Corrective Action Management System Web Premier Edition

  • Email alert for coming due and/or overdue CARs

  • Managing attachments

Testimonials

“Your product has helped us locate areas that need improvement!”

Michelle